Yes, we provide fresh bed linens and towels for all guests. Please note all beds are made up European style with no top sheet. If you wish to use our travel cot you will need to bring your own linen for it.

All bed linen, towels and tea towels are provided as well as washing up liquid, washing machine capsules, dishwasher tablets, dishcloths, oven gloves, kitchen roll, kitchen foil, clingfilm, bin liners, toilet paper, hand sanitiser and general cleaning products.  We also provide teabags, instant coffee, sugar, salt, pepper and cooking oil.

We provide shampoo, conditioner, shower gel and hand soap (plus bubble bath in The Penthouse).  There are hairdryers in all bedrooms.

There is a large TV in the lounge (Smart TV in Penthouse only) along with a Bluetooth speaker. Each bedroom is equipped with its own TV and convenient USB sockets beside all beds allow for easy phone charging.

Yes there’s a washing machine and we provide capsules for it. There’s also an airer, drying rack, washing basket, iron, ironing board and plenty of coathangers.

We provide a cleaning service before your arrival and after your departure. We do ask that the property is left in the same state of cleanliness and general order as found. For stays longer than 7 nights we offer a linen change and mid stay clean.

Access to the apartments is arranged through a lockbox system. This allows for a seamless check-in at a time that suits you.

3 days prior to your scheduled arrival, comprehensive instructions detailing how to retrieve the keys from the lockbox will be available within the Guest Area of our booking portal.  

You will be provided with two sets of keys for the duration of your stay.

Your safety is our priority. The apartments are equipped with interlinked fire alarms, carbon monoxide detectors, a first aid kit, fire extinguisher and fire blanket.

• Smoking or vaping is strictly prohibited in the apartments and on the balconies.
• The use of candles, tea lights, or BBQs is not permitted on the premises.

We ask that noise levels be kept to a minimum both inside the apartment and on the balcony after 10pm out of respect for our neighbours.

Yes, one well-behaved, house-trained dog up to medium size is welcome. When making your booking, please ensure your dog is registered as an additional guest and note that a surcharge of £30 will apply for bookings with pets.

To ensure a pleasant stay for all guests, we kindly request that you adhere to the following guidelines:

• Dogs are not permitted on beds.
• Dogs should not be allowed on furniture unless a dog blanket is used.
• Dogs must not be left unattended in the apartment or on the balcony.
• Any damages caused by dogs will incur additional charges.

We understand that each pet is unique, so if your pet falls outside of our general guidelines, please feel free to message us prior to booking. We want to ensure that both you and your furry friend have a comfortable and enjoyable stay with us.

Absolutely! Our licence numbers are AS00130F for The Penthouse and AS00077F for The Haven and our EPC rating is B.

A certified copy of the licence and the licence conditions is available within each apartment.

Yes, we take a refundable damage deposit of £150, this is due 10 days
before check in and will be refunded 3 days after check out.

Click through to read our full Terms and Conditions.

Our payment and cancellation policies are summarised below.

Payment Schedule:
25% deposit due at booking.
Remaining balance due 42 days before your stay begins.
For bookings within 42 days of check-in, full payment is required immediately.

Cancellation Policy:
Full refund for cancellations made in writing at least 30 days before check-in.
50% refund for cancellations made 7 to 30 days before check-in.
No refund for cancellations made less than 7 days before check-in.